Published by isobel.regans@dontpanicprojects.com
Published Date 17.07.2023 
RapidSpike is a next-generation website monitoring platform revolutionising reliability, performance, and security for ecommerce websites.
As the only solution to capture these three critical aspects of website health, the result is continually optimised customer journeys, greater website resilience, better security, and more conversions – all of which are crucial for high-volume ecommerce businesses transacting online. With the direct correlation between website speed and conversion now widely acknowledged, even marginal gains of 0.1% could represent millions of extra revenue for Europe’s largest brands.
RapidSpike interacts with ecommerce platforms like shoppers do – creating key insights to increase website performance and detect critical elements, such as client-side attacks. It monitors real and synthetic customer interactions from the outside-in, providing one version of the truth so that brands can monitor, protect, and improve the digital experience.
User-focussed
The RapidSpike team have worked hard to produce and bolster features ahead of industry standards to give customers a competitive edge. One example of this is the RapidSpike Core Web Vitals dashboard delivered to help ecommerce companies comply with new performance initiative set out by Google.
The RapidSpike team takes user requests seriously in making a platform that users find useful. It would be a great achievement for the team and their responsiveness to market changes for this recognition in the European Ecommerce Awards.
Data Driven
RapidSpike acts like a customer for ecommerce brands, collecting millions of data points on the performance, security and reliability of websites and turns them into actionable insights. RapidSpike has a direct impact on improving ecommerce conversions. We love working with our customers and helping their customers. One recent RapidSpike client has increased revenues by over £4 million after making 12% site speed improvements which increased conversions by over 1%.
PCI DSS 4.0 is coming into implementation in 2025, this means all ecommerce companies will need to be compliant with how they store users’ data. Ahead of this, RapidSpike have created a dashboard to help companies be PCI and GDPR compliant. This was a quick response from the team to help ecommerce brands protect their customers’ data to prevent and detect ecommerce-specific data breaches.
Celebrating the Best in Ecommerce
RapidSpike entered the European Ecommerce awards to support and celebrate European ecommerce companies helping to make the web better. As a globally recognised brand, RapidSpike is the go-to website monitoring platform for European brands.
RapidSpike CEO, Gav Winter comments “We are passionate about making the web faster, safer, and easier for everyone to use. The European Ecommerce Awards are a great recognition for ecommerce-focussed companies and we are thrilled to be shortlisted for European Ecommerce Software or Extension of the Year.”
